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	<title>Mohan Sawhney &#187; Media</title>
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	<description>Perspectives on Technology, Marketing and Life</description>
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		<title>Missed Calls – Customer Disloyalty Programs from Telecom Companies</title>
		<link>http://mohansawhney.com/2011/04/25/missed-calls-customer-disloyalty-programs-from-telecom-companies/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=missed-calls-customer-disloyalty-programs-from-telecom-companies</link>
		<comments>http://mohansawhney.com/2011/04/25/missed-calls-customer-disloyalty-programs-from-telecom-companies/#comments</comments>
		<pubDate>Mon, 25 Apr 2011 16:54:29 +0000</pubDate>
		<dc:creator>Mohan</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Media]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://mohansawhney.com/?p=150</guid>
		<description><![CDATA[A fundamental tenet in marketing is that you should reward customer loyalty.  In fact, loyalty programs are an important pillar of competitive advantage and profits for airlines, hotels, credit cards and retailers.  The more you fly with an airline or the more nights you stay at a hotel, the better they treat you. This makes [...]]]></description>
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		<slash:comments>2</slash:comments>
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		<title>The iPad: In the middle (of nowhere)</title>
		<link>http://mohansawhney.com/2010/01/28/the-ipad-in-the-middle-of-nowhere/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=the-ipad-in-the-middle-of-nowhere</link>
		<comments>http://mohansawhney.com/2010/01/28/the-ipad-in-the-middle-of-nowhere/#comments</comments>
		<pubDate>Thu, 28 Jan 2010 19:21:14 +0000</pubDate>
		<dc:creator>Mohan</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Media]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://mohansawhney.com/?p=82</guid>
		<description><![CDATA[Not even 24 hours since the announcement of the much-hyped iPad and much real and virtual ink has already been spilt. Here is my two cents. I think the iPad is aimed squarely at the center &#8211; of nowhere. I&#8217;m trying to understand the scenarios where the iPad does something that other devices we own (including [...]]]></description>
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		<slash:comments>5</slash:comments>
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		<title>The Death of Fidelity</title>
		<link>http://mohansawhney.com/2009/03/17/the-death-of-fidelity/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=the-death-of-fidelity</link>
		<comments>http://mohansawhney.com/2009/03/17/the-death-of-fidelity/#comments</comments>
		<pubDate>Tue, 17 Mar 2009 18:50:28 +0000</pubDate>
		<dc:creator>Mohan</dc:creator>
				<category><![CDATA[Media]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://mohansawhney.com/?p=48</guid>
		<description><![CDATA[As I survey the landscape of digital media, I find an interesting paradox. Digital technologies have revolutionized the convenience and cost of listening to music, watching videos, and keeping in touch with people. Digital music, digital video, digital mobile devices and digital social networks have become part of the fabric of our lives. We live [...]]]></description>
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		<slash:comments>2</slash:comments>
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